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SMDC Grace Residences Lily Turnover Updates

We are not irate or complaining. Impatiently excited yes. A few days or weeks delay is bearable, since we’ve been waiting for 4 years now, but with the right amount of pressure, hopefully the wait until 31Jan2017 won’t be necessary.

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The past few days, I’ve been seeing increased views and clicks on previous posts about Grace Residences, the latest of which you can read here. Perhaps dear readers are eager to hear about the good news as well. You are not alone.

From this June 5 article, I also commented that as of Dec 16 call to customer service, we were advised that turnover calls for residents of Lily (Tower 2) are about to start by mid-Dec2016. Tower 2 is scheduled for turnover by Dec2016. The customer service further mentioned that the calls and emails will start for lower floors first, upwards, but there is no guarantee that all floors will be turned over by Dec 31. 😦

December 2016 came and went, we are now 4 days into Jan 2017, and yours truly and the charitable Ilocana are still waiting for our own call and email. Our units are located in the middle floors of the midrise building and we are eagerly waiting for the call as we want to move in as soon as possible, to significantly lessen travel time, avoid daily traffic, and be able to pursue other worthwhile things (sleep, exercise, grow businesses, study stocks, blog, cuddle (eew)) instead of travel for hours just to get home. My Excel-based countdown, shown below, now features #VALUE and computation errors, originally based on counting down to Dec 31, 2016. It’s now negative 4 days haha!

dec-31-countdown

Naturally we called SMDC customer service a couple of times to bug them about our units and pressure them, after all we are already done with our down payment, and actually paying a few months amortization already with our bank loans. Don’t get me wrong, we are not irate or complaining. Not yet. Impatiently excited yes. A few days or weeks delay is bearable, since we’ve been waiting for 4 years now, but with the right amount of pressure, hopefully the wait until 31Jan2017 won’t be necessary. We’re still okay given the horror stories we heard about other developers that were many years delayed in starting construction, worse in turnover, as the unit-owners already lost hope in seeing and using the units they invested in.

As of 03Jan2017 call to customer service, the latest advise is that indeed, turnover of lower floors have started. As for our units located in 9th to 12th floors, the units are already queued in Engineering department already for final unit inspections, after which will be immediately queued for customer service outbound calls and emails. The target, pegged on their system, for our units at least, is 31 Jan 2017.

grace_banner

So we wait again, but hopefully not until 31 Jan 2017. Still hoping to get that call within a few hours, days or a week from now. They say, the marathon (I don’t run by the way) gets hardest when Juan can already see the finish line. Psychological perhaps. Or that it is darkest just a few moments before dawn (this one I believe since it makes sense, physics-wise). So maybe the waiting gets a bit agitating when you can already sense Grace is coming in a while. Below is now the revised countdown, hopefully the last revision:

jan-31-countdown

How about your unit? Still waiting or turned-over already? Let me know!

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About Geri (355 Articles)
Founder and main author. Husband, used-to-be-breadwinner, God-made multi-millionaire, employee, financial planner and adviser, investor, stocks trader, entrepreneur, agri-preneur, book author. Firm believer that all Pinoys deserve a richer life. Not a guru, but a forever student of the investments world, a work-in-progress.

39 Comments on SMDC Grace Residences Lily Turnover Updates

  1. got info from. the. construction site. nagstop ung construction ng tower2 at kumuh ng bagong contractor… and now. mas mabilis na sya…. sana magamit na yung. pool at playground…

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    • Thanks May. When did they stop? How about the basketball court, already usable?

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    • alam ko kasi magkakaibang construction companies ang nakaassign per tower and per component. Most likely iba talaga ang nakaassign s structural, interior, tsaka amenities.

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  2. Jan 12 update.
    Hi all, got 2 SMDC letters from snail mail today. Our unit in 12F will be ready for inspection by 4th week of Jan. The other one in 9F will be ready for inspection by end of Jan. I guess the 12th floor came out first because it was fully paid first. They said they will send another email for the details.

    Wishing for it to be sooner but o well at least there is progress and slightly clearer timelines. Hope you get yours too soon!

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  3. I got a mail thru AIR21 from SMDC today syaing that my unit is ready for inspection by February (so baka march ko pa nga sya magagamit). They will send daw another letter for the exact details of the turnover procedures. I have that letter na but honestly, im still not happy with the way things are progressing. At least, may update n ako.

    Liked by 1 person

    • Feb?!? Boo. In your calls to them did CS say when the turnover is? Also when did you fully pay again?

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    • Di ako tumatawag sa cust service nila. Ineemail ko sila kasi i know that scripted lang sasabihin nila sakin. And besides email provides me transcript ng mga correspondences namin.
      I think rhey receive the bank guarantee around end of feb last year. Pero i think narelease ung funds s knila around early march kasi un ung date n nklagay s final o.r. ko.

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      • Wow. So almost one year na nga. Among those who commented here you’re the first one to provide bank financing. Yet Feb pa daw yung sa’yo? Or maybe because you’re on a higher floor? Also makes me wonder why send via airmail saying Feb pa inspection. Why kaya can’t we inspect now…. I hope somebody from SMDC CS can read our discussion here haha!

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      • Im on the 17th floor. Our friendly neighbor baseboard installer told us na nasa 16th floor n daw sila nagaayos. So it actually makes sense n feb nila ako inesched for punchlisting. Sabi p nya may mga residents n daw up to 7th floor.

        I was a bit feisty with my last email kasi. I questioned their restructuring fee considering na delayed nga ung turnover. I told them n bkit pag ang client nagparestructure kelangan magbayad considering that they delay was on their part. Then i also told them na what if i charge them a similar fee for turning over my unit at a later date. Di p sila sumasgot s email n un. Then i got that airmail today. I will tell them in my next email kung pwede maexpedite ung turnover kasi nakakainis na or else i will bring this matter sa media or HLURB. Bahala n sila. We also applied for a slot s commercial area nila. Nagpasapasahan lang ng leasing manager the next thing we know naaward n ung slot nmin s iba by a new leasing manager. Dont we have right of first offer and first refusal as unit owners? Kaya i learned to always communicate with them via email para black and white lahat ng usapan.

        Liked by 1 person

        • At least we have insider info care of your neighbor. Actually dapat nga we have the right dun sa commercial spaces unless nakalagay yan sa fineprint na pinirmahan natin. I think ung delay sa turnover nandun sa pinirmahan natin eh. But at least you have clearer timelines na

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    • Hi guys,
      I called them today of the same issue, that i wanted my unit this coming friday (my arrival in the philippines). As usual they did the checking (i wish its true) and told me that my request already forwarded to the Admin Property Management (they are responsible daw to inform unit owners regarding turn over so i should wait for their call). I asked for a reference and he gave it (2017-04-892 control # maybe) but when i asked for contact# he could not give me 😦

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      • I hope they make it to your deadline! I feel for their CS dept being the frontliners to the irate clients but I do hope they pressure the responsible depts to hasten the turnover instead of giving us their spiels…

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  4. have a unit in tower B as well, 18th floor. Called customer service today and they said they expect the turnover to happen in March pa daw.

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    • Thanks for the update Mobb. May i know when you fully paid / availed of bank financing? Just want to see if there is a pattern since timeline of yours is too far….

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      • no worries Geri. Actually still paying off my first 20% with SMDC. Maybe that’s why my turnover will be on March pa. Still frustrating though because I did not expect a developer like SMDC to be that much delayed. Is this normal for SMDC condo projects?

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        • Hi Mobb. Delays are actually common in all developers some even take more than 1 year in starting construction/ unit turnover. Have a friend who has SMDC unit in Ortigas, turnover was delayed from original timeline (2Q16 in our case) but was actually on time with the revised timeline (4Q16 in our case). Upon launch in 3Q12, I did not really expect a 2Q16 turnover so I expected the revision to 4Q16. Just hope we won’t reach 2Q17…. 20 days to go before January ends..

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  5. Hi I also have a unit on tower B.
    I just called their customer service today. They told me that the new estimated time is Feb 15.
    And I will receive an email at the end of February.
    Last December, they said that the turnover will happen before 2017 but it never did.
    My unit is on the 25th floor. I guess it will be later than Feb 15. 😦

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  6. This info naman is more legit: we actually live near the area, so we have a neighbor who works as an installer of baseboard in tower 2 of grace. Sabi nya bawal na daw sila gumamit ng elevator–they have to use the fire exit to go up and down the bldg. So i guess may mga nagtuturnover n tlga. May i know kung kelan nagfully paid si owner ng 2nd floor unit?

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    • If they are still installing baseboards, then there are still units undergoing finishing touches. Hopefully not ours. Pau didnt say when s/he fully paid the unit…

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      • My dp amort has ended feb2016 but due to their delay in construction i opted to continue paying same amort until nov.2016 then i settled the balance dec.2016 since they have promised it will be the the same month. So unfair for an ofw like me who has a commitment to avail a vacation.

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      • I paid dec.10.2016 to be exact

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      • Hi guys! I’m in the 9th end unit tower B. My unit turn over is later part of this month of march. But I’m a bit of sad bcos I wont be there upon the turn over date. But I am hoping to see you guys in the future.

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  7. Just did call today and even called many times but they keep on promising they will rush it. Hope they can make it on the day of my arrival or else i will put all my luggages in their lobby lol

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  8. Im an ofw and its very disappointing, they have promised dec.16 turn over so i booked my flight jan13.2017 and now i have to look for a hotel to stay.

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    • Have you tried telling them to expedite your turnover since you can only stay in PH for a limited time? Anything to pressure them I guess

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  9. Im in 2nd floor only and paid full.how could it be said that they started from lower floors..been chasing them for the turn over. As of today no any turn over advice.

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    • Thanks for the update Pau. That sounds like bad news. Let us keep on bugging and pressuring them to meet the Jan31 target. Let’s keep each other posted too.

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  10. Still waiting too.. they have given me a ticket reference no. Syaing that they have forwarded my turnover request to the proper dept (they didnt say what specific dept–dept store, maybe? Lol). Got an email saturday and it is still being processed daw. Im on the 17th floor. The thing was they already received my full payment almost a yeat ago pa. I was hoping that they would prioritize those who paid first but they will start with the lower floors nga daw
    Pero they said they will put me in a priority list since i paid them a year ago na nga daw. Ewan ko lang. Keep us posted. Thanks.

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    • Hi Aaron, will do. That’s what we also told them, to kindly prioritize those who are already fully paid. They said yes they will. Maybe it’s easier for them to check the construction integrity of the whole floor instead of checking one unit here, three units in another floor etc. Dunno really. But really hoping for turnover before end of Jan.

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      • Ive read sa facebook that someone who has a unit on the 18th floor had her unit turnedover to her last sunday. Bakit ganun? D b 8th and 18th floor ang mga last floors n binenta? Ang labo nung lower dloors first and first paid first served system nila Haist. S feb p daw nya maooccupy.

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        • Wow good for him /her. Pero bakit Sunday? I thought office hours lang turnover…

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        • Who mentioned the Feb occupancy? The unit owner will occupy by Feb or SMDC said occupancy begins by Feb?

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        • My wife is also getting impatient. We tried to rationalize why the 18th floor got his/her unit first. Could it be that they are doing it 1st and 18th, 2nd and 17th, 3rd and 16th etc? Just so the upper floors don’t take too long given they are the more expensive units? Just trying to rationalize, otherwise we become irritated. But Pau here has a unit in 2F and she hasn’t received her unit…

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      • I was “stalking” on a real estate agent who posted pictures of the lobby of tower 2. Ive read the comments and she and her friend were talking about her unit being turnedover to her last sunday, her unit is on the 18th floor, that she plans to have the unit rented out for short/long term stay pero sa feb pa pwede magrent. Nothing from SMDC really…all info were from the one who posted the pictures.

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        • Aaron, i checked the FB profile you mentioned and indeed I saw the pics of tower B plus the lobby but no pics of inside the unit yet. Message her to join our discussion here but no reply yet.

          Like

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